Supertrim warrants the quality and fitness for purpose of it's products, but if you are not happy with the product/s you receive you may wish to return them. Supertrim will accept the return of the goods if you have received the wrong item, or even if you have just changed your mind. This policy is in addition to your statutory rights under the Trade Practices Act.
General Returns Policy
If our product/s are defective in some way then you can either return the goods for a refund, or we will replace them. In these circumstances Supertrim will pay all the freight charges. Please note that items will need to be returned in original condition.
'Change of Mind' Returns
Supertrim does accept 'change of mind' returns but in these cases the buyer is responsible for all postage costs. Please note that in certain exceptional circumstances we reserve the right to not accept change of mind returns.